FAQ

WHERE ARE YOU LOCATED? DO YOU HAVE ANY STORES?

Wo-Mensworld is proud to be based in Pristina, Kosovo. Though we don't have any permanent physical stores, we do offer free shipping anywhere in the World. If you want to stay updated on any future pop-up stores or events, be sure to follow our social media on instagram wo.mens.world

 

HOW CAN I TRACK MY ORDER                                                                        Once your order ships you'll receive a shipping confirmation email and tracking number. If it has been more than two business days since you placed your order and you still have not received a tracking number, please email us at lorikg9612@gmail.com and we will gladly assist you.

WHEN WILL MY ORDER SHIP?                                                                              If you have purchased Monday - Friday before 12pm PST, your order will ship out that day. If you purchase after 12pm PST your order will be shipped the next day. Lastly, if you purchase during the weekend or a holiday we will be shipping out your order the next business day.

HOW CAN I MAKE A CHANGE OR CANCEL MY ORDER?                           We pride ourselves on the ability to get your orders as fast as possible, which means if you need to make a change to your order please reach out to us as soon as possible. The best form of communication is our support email, which is lorikg9612@gmail.com We will do our best to get your order changed but if your order has reached our fulfillment center we have no way of changing your order or canceling it.